Youngs Delivery Service LLC

Packaging Requirements

Proper packaging protects your items during transit. Please follow these guidelines:

Use sturdy, corrugated cardboard boxes appropriate for the weight and size of contents.
Wrap all fragile items individually with bubble wrap or foam padding and mark the package as FRAGILE.
Fill empty spaces inside the box with packing peanuts, crumpled paper, or air pillows to prevent shifting.
Seal all seams with strong packing tape — do not use masking tape or string.
Ensure the shipping label is clearly visible, flat, and secured on the largest face of the package.
Remove or cover any old shipping labels to avoid misrouting.

Note: Young's Delivery Service LLC is not liable for damage resulting from inadequate packaging. Ensure your items are packed to withstand normal handling.

Size & Weight Limits

Maximum weight per package: 150 lbs
Maximum length: 108 inches
Combined girth + length: 165 inches max
Oversized or pallet shipments require prior approval
Contact us for freight quotes on heavy loads

Delivery Timeframes

Same-Day: Order by 11:00 AM for same-day delivery
Standard: 1–2 business days within Illinois
Express: 2–4 hour priority window available
Delivery windows are estimates and may vary due to traffic or weather
You'll receive real-time tracking notifications

Pickup & Delivery Procedures

Ensure someone is available at the pickup address during the scheduled window.
For delivery, if no one is available, the driver will attempt re-delivery or leave a notice.
Signature may be required for high-value or fragile deliveries.
Accurate addresses including apartment/suite numbers must be provided at the time of booking.
Address corrections after dispatch may incur additional fees.

Liability & Insurance

Young's Delivery Service LLC provides basic coverage for all shipments. For high-value items, additional declared value coverage is recommended.

Standard liability: up to $100 per shipment unless additional coverage is purchased.
Claims for loss or damage must be reported within 48 hours of delivery.
Proof of value (invoice, receipt) is required for all claims.
We are not liable for delays caused by weather, road closures, or acts of nature.

Still Have Questions?

Our support team is happy to help with any delivery questions.

Contact Support